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(CityRegions.Com, January 13, 2017 ) About Information Technology Service Management
ITSM is a process that adopts and implements IT tools to deliver top-quality IT services in an organization. These tools are provided through people, processes, and technologies. ITSM delivers end-to-end services using best practice models, instead of managing each IT component separately.
Technavios analysts forecast the global Information Technology Service Management (ITSM) market to grow at a CAGR of 7.78% during the period 2016-2020.
Covered :
The report covers the present scenario and the growth prospects of the global information technology service management (ITSM) market for 2016-2020. To calculate the market size, the report considers the revenue generated from ITSM tools provided to companies physically, virtually, and over cloud environments.
Segments based on geography:
Americas
APAC
EMEA
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Technavio's report, Global Information Technology Service Management (ITSM) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
BMC Software
CA Technologies
HP
BM
Other prominent vendors
Absolute Software
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EasyVista
EMC Infra
Epicor Software
FrontRange Solutions
Fujitsu
HEAT Software
Hornbill
LANDesk Software
ManageEngine
Microsoft
OMNINET
Oracle
SAManage
Serena Software
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